Aloha Agentics respects the privacy and control of users and businesses that connect their accounts to the platform. This Data Deletion Policy explains how users can request deletion of data associated with their Aloha Agentics account and connected third-party services.
1. Data Deletion Requests
Users may request deletion of their personal or business data by contacting:
Email : support@alohaagentics.org
A data deletion request should include sufficient information for Aloha Agentics to identify the relevant account or connected service.
Where applicable, users may also initiate deletion by disconnecting or removing their connected third-party account from Aloha Agentics.
2. Meta Data
When a user disconnects their Facebook or Instagram account, or requests deletion of their associated data, Aloha Agentics will delete Meta-related data that is no longer required to provide the requested service.
This may include, where applicable:
- Facebook Page or Instagram account information obtained through Meta APIs.
- Meta account identifiers and related connection information.
- Access tokens and authentication credentials.
- Content or metadata retrieved from Meta for the application’s functionality.
- Other Meta Platform data stored by Aloha Agentics that is subject to deletion.
Aloha Agentics does not retain Meta access credentials longer than necessary for the authorized integration.
3. Content and Business Data
Upon a valid deletion request, Aloha Agentics will delete applicable data associated with the user’s account, which may include:
- User and business profile information.
- Social media publishing information maintained by the application.
- WordPress connection information and related integration data.
- Email recipient information stored within the application.
- AI-generated email content and communication data stored by the application.
- Application-generated content and associated metadata.
Deletion of content that has already been published to a third-party platform, such as a WordPress website, Facebook Page, or Instagram account, may require the user to separately delete that content from the respective platform unless Aloha Agentics has the appropriate authorization and functionality to do so.
4. Email Data
Aloha Agentics may process information necessary to generate and send personalized business emails on behalf of an authorized business.
When a deletion request is received, applicable recipient information, generated email content, and related application data will be deleted from Aloha Agentics systems, subject to legitimate legal, security, or operational retention requirements.
Deletion from the recipient’s email provider or mailbox is outside the direct control of Aloha Agentics.
5. Backups and Retention
Data scheduled for deletion may temporarily remain in encrypted backups or system logs while those backups are rotated or automatically overwritten.
Aloha Agentics will not use deleted information for new processing purposes during this period and will permanently remove it in accordance with its applicable backup retention procedures.
Certain information may be retained where required by law, necessary to prevent fraud or abuse, resolve disputes, enforce agreements, or maintain security records. Such information will be retained only for the period required for the applicable purpose.
6. Open-Source Deployments
Because Aloha Agentics is an open-source project, organizations may deploy and operate their own instances of the software.
For self-hosted deployments, the organization operating that instance is responsible for implementing and administering its own data retention and deletion procedures, consistent with applicable laws, its privacy policy, and the configuration of its deployment.
7. Confirmation of Deletion
After processing a valid deletion request, Aloha Agentics may provide confirmation that the applicable data has been deleted or scheduled for deletion, subject to any legally required retention.
For questions or data deletion requests, please contact:
Aloha Agentics
Email: support@alohaagentics.org
Website: www.alohaagentics.org