Aloha Agentics

Privacy Policy

  1. Introduction

Welcome to Aloha Agentics.

We provide software that allows businesses and individuals to connect their Facebook Pages and Instagram Professional Accounts in order to schedule and publish content through Meta’s APIs.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

  1. Information We Collect

When you connect your Facebook or Instagram account, we may receive information that you explicitly authorize through Meta’s OAuth authorization process.

Depending on the permissions you grant, this information may include:

Your name
Facebook User ID
Instagram Business Account ID
Facebook Page IDs
Page names
Access tokens
Profile photo
Business account information
Page permissions
Email address (if permission is granted)

We do not collect your Facebook or Instagram password.

  1. How We Use Your Information

We use the information solely to provide the services you request, including:

Connecting your Facebook and Instagram accounts
Publishing posts that you create
Scheduling future posts
Displaying connected Pages and Instagram accounts
Authenticating your account
Maintaining your login session
Providing customer support
Improving the reliability and security of our platform

We do not use your information for unrelated advertising purposes.

  1. Content You Create

Content that you create within our platform (including images, captions, hashtags, scheduled posts, and publishing history) is stored only for the purpose of delivering the services you request.

You remain the owner of all content you upload.

  1. Meta Platform Data

Our application uses Meta Platform APIs.

Information obtained from Meta is used only in accordance with:

Meta Platform Terms
Meta Platform Developer Policies
This Privacy Policy

We do not sell, rent, or transfer Meta user data to data brokers.

  1. Data Sharing

We do not sell your personal information.

We may share information only:

with cloud hosting providers necessary to operate our service
with service providers acting on our behalf
when required by law
to protect our legal rights
during a merger, acquisition, or sale of assets

  1. Data Retention

We retain information only as long as necessary to:

provide the service
comply with legal obligations
resolve disputes
enforce agreements

If you disconnect your Meta account or request deletion, we will delete or anonymize associated data within a reasonable period unless retention is required by law.

  1. Revoking Facebook or Instagram Access

You may disconnect our application at any time through:

Facebook Settings → Business Integrations

or

Instagram account settings where applicable.

Revoking access will prevent future publishing through our platform.

  1. Data Deletion

You may request deletion of your data at any time by contacting:

Email: privacy@[yourdomain].com

or through:

https://yourdomain.com/data-deletion

Upon verification, we will delete your personal information and any stored Meta account data, except where retention is required by law.

  1. Security

We implement reasonable administrative, technical, and physical safeguards including:

encrypted HTTPS connections
encrypted storage of sensitive credentials
restricted employee access
regular security monitoring
authentication controls

No Internet transmission is completely secure, but we take commercially reasonable measures to protect your information.

  1. Third-Party Services

Our platform may use third-party providers including:

cloud hosting
analytics
monitoring
email delivery

These providers process data only as necessary to provide their services.

  1. Your Rights

Depending on your jurisdiction, you may have rights to:

access your personal information
correct inaccurate information
request deletion
object to processing
request portability
withdraw consent

To exercise these rights, contact us using the information below.

  1. Children’s Privacy

Our services are not intended for children under 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children.

  1. International Data Transfers

If you access our services from outside the country where our servers are located, your information may be transferred and processed in another jurisdiction.

We implement appropriate safeguards where required by applicable law.

  1. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated Effective Date.

  1. Contact

Company: [Company Name]

Website: https://yourdomain.com

Email: privacy@yourdomain.com

Address: [Company Address]

Data Deletion Instructions (Required by Meta)

Meta also requires a publicly accessible data deletion page. A simple version is:

Data Deletion Instructions

If you would like us to delete the data associated with your Facebook or Instagram account:

Log in to our application.
Navigate to Settings → Connected Accounts.
Disconnect your Facebook or Instagram account.

Alternatively, send a request to:

privacy@yourdomain.com

Include:

Your Facebook Page name
Your Facebook User ID (if available)
Your email address

We will remove your personal information and Meta account data within 30 days unless we are legally required to retain it.